1. Introduction
We at MD Health Care respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines what information we collect, how we use it, and your rights with respect to your data.

2. What Information We Collect
When you use our website or services (consultation, purchase, newsletter, etc.), we may collect:

• Personal identification data: name, contact number, email address, address (for shipping), age or other health-related details (if provided), etc.

• Transaction data: order history, treatment packages chosen, package details, payment confirmation, shipping and delivery details.

• Usage data: IP address, browser type, device, time/date of access, pages visited — to analyse site usage and improve user experience.

• Communication data: correspondence with our support or medical team, feedback, preferences, consent for communications (emails / newsletters).

3. How We Use Your Information
We use collected information to:

• Process your orders, deliveries, consultations, and other services.

• Provide personalised treatment, follow-up care, and support (e.g. diet plans, doctor consultation, after-sales support).

• Communicate with you about your orders, health-related updates, newsletters, promotional offers (only if you opt-in).

• Improve our website, services, and user experience; monitor, prevent fraud, ensure security and compliance.

• Maintain records for legal, billing, and customer support purposes.

4. Data Protection & Security
We adopt reasonable security practices and procedures to safeguard your data. Access to personal information is limited to authorised personnel only. We do not share your personal data with third-parties for marketing without your explicit consent (except for service-related needs such as couriers/payment gateway).

5. Consent & Your Rights
By using our website or placing an order, you consent to the collection and use of your information as described in this policy. You have the right to access, modify, or delete your personal information. You may also opt-out of promotional communications at any time.

6. Cookies & Tracking (if used — optional)
If the website uses cookies or similar technologies, we may collect usage data, track preferences or browsing patterns to improve the site and customise your experience. You may disable cookies via your browser settings (note: this may limit certain site functionality).

7. Policy Updates
We may update this Privacy Policy from time to time. We will notify users of significant changes (e.g. via email or prominent website notice). Continued use of the website after changes implies acceptance of the updated policy.